When online customers look at the tracking history of the package they have ordered, they will often see multiple shipping companies listed as their order has moved from its point of origin to its ultimate destination. Similarly to the old adage of “too many cooks in the kitchen” dealing with multiple shipping companies can make package delivery complex and lead to problems. Fortunately, there are companies who specialize in preventing these problems by developing strong relationships with these individual companies as well as being familiar with Customs regulations in various countries. These are Freight Forwarders and one of their most valued roles is the way that they act as a bridge between shipping companies in order to allow for more efficient delivery with both bulk cargo and shipping to individual homes.
It is the job of a freight forwarder to move freight, but to be a go between, or a bridge, connecting several different shipping companies. Depending on where a shipment is in the world there may be only a select group of carriers to choose from, and some of those carrier’s shipping rates and/or reputation may be more competitive than another’s. In addition, some carriers will only take a shipment so far because of their own financial constraints or lack of resources to handle legalities and customs regulations of various countries. A good freight forwarder will form the necessary relationships with different shipping companies, as well as customs officials, and use that knowledge to show customers the “big picture” and reduce the occurrence of delivery errors, including lost packages or even large shipments.
JML DeliverIt provides freight forwarding services to and from more than 120 different destinations throughout the United States, Latin America, the Caribbean, and the British Virgin Islands. With more than a decade of experience in this market, as well as our large receiving warehouse facility in Miami with 14,600 square feet of space, and offices in both Miami and the British Virgin Islands, we are able to maintain those strong relationships and offer package mapping and centralized tracking that keep deliveries smooth, and customers satisfied.